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1. Why book with paris35.com?
paris35.com offers a carefully selected range of clean, affordable accommodation in central locations, within easy reach of key places of interest. We provide good value hotels, hostels, bed & breakfasts and apartments for the cost-conscious traveller at a target price of €30 per person per night*. paris35.com has a quick, easy-to-use reservations system. You get instant confirmation on-line for the dates that you require. No fuss, no delays.
*During peak periods prices may be higher.
2. Could I get a better price if I contacted the establishment directly?
Accommodation prices can vary according to occupancy levels, the season and expected demand.
We agree price parity with each establishment. This means that we show the same prices as other reservations websites and the establishment itself, and in many cases we negotiate lower on-line rates for our websites.*
*This depends on the season and availability. Prices may be higher during peak periods.
3. How do I know what my room will be like?
All of our accommodation has clear photos and detailed descriptions, and sometimes a video as well. They are all located on our map page so that you can check their location in the city. We encourage everyone who books with us to rate and comment on their experience at a particular establishment and you can read this feedback on each establishment's profile page.
4. How do I make a reservation?
The process is very simple. Start by entering your travel dates and the number of travellers in the box in the top left hand corner of each page. Here you may also click "More Search Options" to narrow your criteria further. Clicking the "Show Availability" button will then bring up a list of establishments that meet your requirements. Choose a place that looks good to you and click "More Details" to see the establishment's profile and a breakdown of the total price. Here you may read the comments that previous guests have left after staying at this establishment. When you have found a place that you wish to book, just click "Reserve Now" and you will be taken to the first of 2 stages in our booking process.
5. How do I get to Paris city centre from Paris "Charles de Gaulle" airport?
There are 3 options by public transport: train, bus or taxi.
(i) RER regional train services (line B)
Line B: departures every 4-15 minutes, stopping at "Gare du Nord" rail station and "Châtelet-les-Halles" in the city centre. The journey from the airport by train takes around 30 minutes, and leaves you in the underground station with your entire luggage to cart up the stairs to street level, where you then need to make your way to your accommodation. A one way ticket costs €8.00. This is a cheap method, but is also a lot of hassle and time.
Directions from airport terminals to "Aéroport Charles de Gaulle" RER rail station:
From Terminal 1: Take "Aéroports de Paris" shuttle service (line 2) from exit 22 (Departures).
From Terminals 2a & 2C: Take "Aéroports de Paris" shuttle service (line 3) from exit 8 in Terminal A, and from exit 6, Terminal 2B. Go down one level to the station, indicated "Gare TGV-RER"
From Terminals 2B & 2D: Take "Aéroports de Paris" shuttle service (line 3) from exit 6 of Terminal B.
From Terminals 2E and 2F: Take "Aéroports de Paris" shuttle service (line 3 at exit 2.06 (2E), and from Terminal 2F, line 3 of the shuttle service at exit 2.08 from level 2 (Departures).
From Terminal 3: Take subway from terminal to station, indicated "Gare TGV-RER" (250 metres approximately).
(ii) Various bus shuttle services connect Paris "Charles de Gaulle" airport to the city centre (RATP Parisian regional transport services and private operators). Listed below are the fastest, most convenient options:
Roissybus: RATP-run airport shuttle service.
Departures from Paris " Charles de Gaulle " to "Place de la Opéra" every 15-20 minutes from 0545 - 2300h
Journey time: 45 minutes approximately (depending on traffic).
Price of one-way ticket: €8.20
Air France bus service No. 2: Departures from airport to "Arc de Triomph" and "Porte Maillot" every 15 minutes from 0545 - 2300.
Journey time: 45-60 minutes.
Price of one-way ticket: €12 adults, children 2-11 €6, under 2's free.
Air France bus service No 4: Departures from airport to "Gare de Lyon" and "Gare de Montparnasse" every 30 minutes from 0730-1930
Journey time: 45-60 minutes.
Price of one-way ticket: €12 adults, children 2-11 €6, under 2's free.
(iii) A Taxi costs approximately €45 (for up to 3 people, expect to pay around 15% more after 7 p.m. local time, Sundays and bank holidays) with a small additional charge per item of luggage. It takes 35-45 minutes to get to the city centre, depending on the state of the traffic. As this works out to approx €15 per person if you are at least 3 people, and it takes you directly to the door of your accommodation, it is by far the most comfortable, convenient and hassle-free option.
6. How do I get to Paris city centre from Paris "Orly" airport?
(i) RER Regional Train (line B), departures every 4-8 minutes
Directions from Terminals "Ouest" (West) and "Sud" (South).
On arrival, go to "OrlyVal" metro / shuttle station. Change at "Antony" RER for services to Paris.
Line B: departures every 4-8 minutes, stopping at "Denfert-Rochereau" metro / RER station, "St Michel-de-Nôtre-Dame" RER station and "Gare du Nord rail station in the city centre. The journey from the airport by train takes around 35 minutes, and leaves you in the underground station with your entire luggage to cart up the stairs to street level, where you then need to make your way to your accommodation. A one way combined metro and rail ticket costs €9.05. This is a cheap method, but is also a lot of hassle and time.
(ii) Various bus shuttle services connect Paris "Orly" airport to the city centre (RATP Parisian regional transport services and private operators). Listed below are the fastest, most convenient options:
Jetbus - Cheapest and fastest service into the city, but sets off at "Villejuif-Louis Aragon" metro station in the south of Paris, from where you must make your way to your accommodation.
Departures from "Ouest" and "Sud" terminals from 0600-2200.
Journey time: 20 minutes.
The price of a one way ticket is €3.80
Air France bus service No. 1: Departures from both terminals to "Montparnasse" and "Les Invalides", every 15 minutes from 0600-2300.
Journey time: 30 minutes approximately.
One way ticket: adults: €8, children 2-11: €4, under 2´s free.
(ii) A Taxi costs approximately €35 (for up to 3 people, expect to pay around 15% more after 7 p.m. local time, Sundays and bank holidays) with a small additional charge per item of luggage. It takes 25 minutes to get to the city centre, depending on the state of the traffic. As this works out to less than €12 per person if you are at least 3 people, and it takes you directly to the door of your accommodation, it is by far the most comfortable, convenient and hassle-free option.
7. How do I get to Paris city centre from Paris "Beauvais" airport?
There are direct buses that link Beauvais airport, 83km north of Paris, to " Porte Maillot" metro station in Paris. The journey takes 1 hour 20 minutes and the price of a one way ticket is €13. All bus departures are timed throughout the day to leave 15-30 minutes after your flight arrives. NB: You must reserve your bus ticket(s) 24 hours in advance via Internet and present your flight ticket / confirmation to board the service.
For more information / reservations: http://ticket.aeroportbeauvais.com.
8. What do I do if I want to change the number of nights or the number of people of my stay?
It is possible to make changes to a reservation if you send written notification by e-mail to bookings@paris35.com within the time limit specified in the establishment's cancellation policy. Please note that all booking changes are subject to availability. There is a handling fee of €15 for all booking changes, except those that add nights or people to the stay.
*Groups of more than 20 people must provide a minimum of 15 days’ notice to amend their reservations.
9. Is the payment system secure?
Yes. The information you provide during the payment process is VeriSign encrypted and is not made available to any outside entities. SECURITY OF YOUR PERSONAL DATA IS PARAMOUNT TO US. All transactions occur in a secure site area using 'Secure Sockets Layer' (SSL) software from VeriSign to process orders. SSL encrypts the information you input on the site ensuring that no third parties can intercept, read, or use the data. After making a reservation you will quickly receive confirmation by email containing details of the amount of your prepayment, address, telephone number and e-mail of the establishment you have booked, as well as the reservation dates. Upon arrival at the establishment you will pay the amount outstanding by any payment method that that particular establishment accepts.
10. Can you send me a confirmation with the hotel address? / I haven't received my confirmation e-mail yet.
All the details of your reservation including the hotel address, e-mail and telephone are included in the confirmation email that was sent to you after booking. Check your spam folder in case this email has ended up there. If you no longer have this email you can access details of your reservation on the My reservation page of our website. Just enter your email address or reservation number. If you are still having trouble accessing your details then you can contact us by telephone. See this page for details of our local rate numbers.
11. Is the city safe?
Paris is one of the safest cities in Europe. However, as in all large cities, one must exercise certain caution, especially in the areas popular with tourists such as "Montmartre", "Châtelet" and the area around "Centre Pompidou", and also the main rail stations late at night ("Gare de l'Est", "Gare du Nord" and "Montparnasse" in particular).
Most reported crimes in Paris relate to petty theft, pick-pocketing, and purse-snatching. You must take common-sense precautions in this regard. Do not carry your shiny, new camera dangling from your neck in plain view. Be aware of your surroundings. Do not flaunt purses, cash, and jewellery. The best means of defence against such incidents is to take the necessary precautions and use one's common sense.
12. What happens if I want to cancel my reservation?
Please be aware that all establishments apply their own specific cancellation policies, details of which are shown during the reservation process on the Website and in your confirmation e-mail.
(i) To cancel a reservation you must send written notification by e-mail to bookings@paris35.com within the time limit specified by the establishment's cancellation policy as stated in your confirmation e-mail. Please check your confirmation e-mail, which lists the applicable cancellation policy for further information.
If you cancel your reservation by notifying us before 1200 hours (local time of your destination) within the specified cancellation period, you will receive a full refund of the deposit amount prepaid on-line, less a €15 handling fee. (Standard cancellation period for apartments is 7 days before arrival date).
(ii) You may also cancel a reservation using the Auto Cancellation facility.
Simply go to My reservation and enter your e-mail address. You will automatically receive an e-mail containing a URL link. Open the e-mail and click on the link to access your reservation details (note: all reservations you may have made via paris35.com will be listed, please ensure you select the correct reservation). Click the CANCEL button. You will subsequently receive an automatically generated e-mail with the details of the reservation confirming the cancellation. Please note, the cancellation policy of the establishment is also applicable to this facility.
*Groups of more than 20 people must provide a minimum of 15 days’ notice to cancel their reservations.
13. What happens in case of late cancellation (after the indicated cancellation period has expired) or if I do not show up at the establishment?
If you cancel after the cancellation period has expired or if you simply do not show up at the establishment (no-show), you will be charged a full 1 night & VAT for each room you have reserved, by the establishment, plus a €15 processing fee by Paris35.com. There will be no refund of the amount prepaid online.
Paris35.com blocks the online calendar for the room or apartment reserved from the moment the reservation is made until the arrival date. If you make a late cancellation, or simply fail to show up, these room nights will go wasted, unsold. The room nights have been held for you, at your request. Now they will go unsold due to this no-show or late cancellation. The amount already paid¨ (the amount pre-paid online) will not be refunded, and will be used to partially offset the loss incurred by Paris35.com and the establishment.
14. What exactly will I pay now on-line?
The portion of the total cost that you will pay on-line through our website represents Paris35.com’s part of the total cost and local taxes. A booking fee may be charged on your transaction (if applicable). The amount will be clearly stated before your credit card is charged. This payment secures the reservation for you, and the balance must be paid to the establishment upon check-in. This payment breakdown will be included in your confirmation email as well as in our communication with the establishment.
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