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1. Why make a reservation with Paris35.com?
Paris35.com offers a range of carefully selected range of basic, clean and affordable accommodation in accessible central locations for the nights you want, within easy reach of key places of interest. We aim to provide good value, central stays in hotels, hostels, bed & breakfasts and apartments for the cost-conscious traveller at a target price of €35 per person per night*. We understand there is a high demand for low price accommodation in a central location.We aim to satisfy this demand using strict price-quality criteria in order to offer you the best possible stays at rates you can afford in the place you want to be. Paris35.com is a clear, easy-to-use reservations website. You get an instant confirmation online for the dates you require. No fuss, no delays.
*During peak times prices may be higher
2. Could I get a better price if I just contacted the establishment directly?
Accommodation prices can vary according to occupancy, season and expected demand.
We agree price parity. This means we show the same prices as other reservations websites and the establishment itself and in many cases negotiate lower on-line rates directly with the establishment, sometimes as much as 25% below the standard price you would pay contacting them directly or on the door*
*This depends on the season and availability. Prices may be higher at peak times.
3. What are the rooms like? How do I know I will like my accommodation?
We have visited all the establishments we work with to ensure they are well-run, clean, safe, centrally located or close to places of special interest. We only work with hotels, hostels, apartments and B&Bs that appear on our Paris map, and we show up to 9 photographs of every place. We do our absolute best to genuinely represent all of our accommodation using clear photos and detailed descriptions. You can also check other guests’ comments at the bottom of every offer. This should give you an overall idea about the accommodation quality / experience. We only offer private hotel rooms, hostels, bed & breakfasts and apartments where no rooms are shared with other guests. The type of room is clearly described in each offer we propose.
4. How do I get to Paris city centre from Paris "Charles de Gaulle" airport?
There are 3 options by public transport: train, bus or taxi.
(i) RER regional train services (line B)
Line B: departures every 4-15 minutes, stopping at "Gare du Nord" rail station and "Châtelet-les-Halles" in the city centre. The journey from the airport by train takes around 30 minutes, and leaves you in the underground station with your entire luggage to cart up the stairs to street level, where you then need to make your way to your accommodation. A one way ticket costs €8.00. This is a cheap method, but is also a lot of hassle and time.
Directions from airport terminals to "Aéroport Charles de Gaulle" RER rail station:
From Terminal 1: Take "Aéroports de Paris" shuttle service (line 2) from exit 22 (Departures).
From Terminals 2a & 2C: Take "Aéroports de Paris" shuttle service (line 3) from exit 8 in Terminal A, and from exit 6, Terminal 2B. Go down one level to the station, indicated "Gare TGV-RER"
From Terminals 2B & 2D: Take "Aéroports de Paris" shuttle service (line 3) from exit 6 of Terminal B.
From Terminals 2E and 2F: Take "Aéroports de Paris" shuttle service (line 3 at exit 2.06 (2E), and from Terminal 2F, line 3 of the shuttle service at exit 2.08 from level 2 (Departures).
From Terminal 3: Take subway from terminal to station, indicated "Gare TGV-RER" (250 metres approximately).
(ii) Various bus shuttle services connect Paris "Charles de Gaulle" airport to the city centre (RATP Parisian regional transport services and private operators). Listed below are the fastest, most convenient options:
Roissybus: RATP-run airport shuttle service.
Departures from Paris " Charles de Gaulle " to "Place de la Opéra" every 15-20 minutes from 0545 - 2300h
Journey time: 45 minutes approximately (depending on traffic).
Price of one-way ticket: €8.20
Air France bus service No. 2: Departures from airport to "Arc de Triomph" and "Porte Maillot" every 15 minutes from 0545 - 2300.
Journey time: 45-60 minutes.
Price of one-way ticket: €12 adults, children 2-11 €6, under 2's free.
Air France bus service No 4: Departures from airport to "Gare de Lyon" and "Gare de Montparnasse" every 30 minutes from 0730-1930
Journey time: 45-60 minutes.
Price of one-way ticket: €12 adults, children 2-11 €6, under 2's free.
(iii) A Taxi costs approximately €45 (for up to 3 people, expect to pay around 15% more after 7 p.m. local time, Sundays and bank holidays) with a small additional charge per item of luggage. It takes 35-45 minutes to get to the city centre, depending on the state of the traffic. As this works out to approx €15 per person if you are at least 3 people, and it takes you directly to the door of your accommodation, it is by far the most comfortable, convenient and hassle-free option.
5. How do I get to Paris city centre from Paris "Orly" airport?
(i) RER Regional Train (line B), departures every 4-8 minutes
Directions from Terminals "Ouest" (West) and "Sud" (South).
On arrival, go to "OrlyVal" metro / shuttle station. Change at "Antony" RER for services to Paris.
Line B: departures every 4-8 minutes, stopping at "Denfert-Rochereau" metro / RER station, "St Michel-de-Nôtre-Dame" RER station and "Gare du Nord rail station in the city centre. The journey from the airport by train takes around 35 minutes, and leaves you in the underground station with your entire luggage to cart up the stairs to street level, where you then need to make your way to your accommodation. A one way combined metro and rail ticket costs €9.05. This is a cheap method, but is also a lot of hassle and time.
(ii) Various bus shuttle services connect Paris "Orly" airport to the city centre (RATP Parisian regional transport services and private operators). Listed below are the fastest, most convenient options:
Jetbus - Cheapest and fastest service into the city, but sets off at "Villejuif-Louis Aragon" metro station in the south of Paris, from where you must make your way to your accommodation.
Departures from "Ouest" and "Sud" terminals from 0600-2200.
Journey time: 20 minutes.
The price of a one way ticket is €3.80
Air France bus service No. 1: Departures from both terminals to "Montparnasse" and "Les Invalides", every 15 minutes from 0600-2300.
Journey time: 30 minutes approximately.
One way ticket: adults: €8, children 2-11: €4, under 2´s free.
(ii) A Taxi costs approximately €35 (for up to 3 people, expect to pay around 15% more after 7 p.m. local time, Sundays and bank holidays) with a small additional charge per item of luggage. It takes 25 minutes to get to the city centre, depending on the state of the traffic. As this works out to less than €12 per person if you are at least 3 people, and it takes you directly to the door of your accommodation, it is by far the most comfortable, convenient and hassle-free option.
6. How do I get to Paris city centre from Paris "Beauvais" airport?
There are direct buses that link Beauvais airport, 83km north of Paris, to " Porte Maillot" metro station in Paris. The journey takes 1 hour 20 minutes and the price of a one way ticket is €13. All bus departures are timed throughout the day to leave 15-30 minutes after your flight arrives. NB: You must reserve your bus ticket(s) 24 hours in advance via Internet and present your flight ticket / confirmation to board the service.
For more information / reservations: http://ticket.aeroportbeauvais.com.
7. How do I make a reservation?
Enter your arrival date, departure date and number of people in the boxes in the centre of the home page,(or in the left hand column of subsequent pages) then click our 'SEARCH OFFERS' button, the results you see are genuine accommodation offers showing real-time availability and prices. Select the “MORE DETAILS” button next to the establishment you would like to reserve. You will see a full break-down of the price: Total price, amount payable as deposit to secure the booking, amount payable on arrival + booking fee + VAT. Follow the on-screen instructions to make a reservation. You can also select the hotel, hostel, bed & breakfast or apartment that suits you best from the “Our Accommodation” section, or using the “Search by Map” facility, which shows the location of our establishments plus places of interest in Paris. These offers are created specifically for you. Unlike other accommodation booking websites you do not have to send us an e-mail and wait sometimes days for an answer to check availability or to ask for a price estimate - we show you availability and a final price instantly online.
8. What exactly am I paying online?
The amount paid online is not the first night of your stay. This sum represents the Paris35.com fee on the total booking, paid to secure the reservation, the €5 booking fee, local VAT and agreements between the establishments and London30. The balance for your stay is payable at the hotel upon arrival, as stated in your confirmation e-mail. This amount is calculated in relation to the original total number of nights you reserved. EnGrande blocks the hotel's online calendar for the room or apartment reserved from the moment the reservation is made until the arrival date.
9. Is the payment system secure?
Yes. The information you provide in the payment screen is VeriSign encrypted and is not made available to any outside sources, ever. SECURITY OF YOUR PERSONAL DATA IS IMPORTANT TO US. All transactions occur in a secure site area using 'Secure Sockets Layer' (SSL) software from VeriSign to process orders. SSL encrypts the information you input on the site ensuring no third parties can intercept, read, or use the data. When making a reservation, we ask you to make a prepayment via our VeriSign 128-bit encrypted, secure webpage. You will then immediately receive the confirmation by e-mail containing details of the amount of your prepayment, address, telephone number and e-mail of the establishment you have booked, as well as the reservation dates. Upon the arrival at the establishment you must pay the remaining amount.
10. What do I do if I need to change the number of nights I stay?
(i) It is possible to make changes to a reservation if you send written notification by e-mail to bookings@paris35.com within the time limit specified by the establishment's cancellation policy, as stated on your confirmation e-mail. Please note all booking changes are made according to availability. There is a handling fee of €15 for all booking changes
(ii) In the case that you need to cancel your reservation, please note that the individual cancellation policy of our collaborating establishments applies, details of which can be seen on the web page and on your reservation confirmation e-mail.
*Groups of more than 20 people must provide a minimum of 15 days’ notice to amend their reservations.
11. Is the neighbourhood safe?
Paris is one of the safest cities in Europe. However, as in all large cities, one must exercise certain caution, especially in the areas popular with tourists such as "Montmartre", "Châtelet" and the area around "Centre Pompidou", and also the main rail stations late at night ("Gare de l'Est", "Gare du Nord" and "Montparnasse" in particular).
Most reported crimes in Paris relate to petty theft, pick-pocketing, and purse-snatching. You must take common-sense precautions in this regard. Do not carry your shiny, new camera dangling from your neck in plain view. Be aware of your surroundings. Do not flaunt purses, cash, and jewellery. The best means of defence against such incidents is to take the necessary precautions and use one's common sense.
12. If I cancel my reservation, will the amount paid online be refunded?
Please be aware that all establishments apply their own specific cancellation policies, details of which are shown during the reservation process on the Web page and on your confirmation e-mail. (i) To cancel a reservation you must send written notification by e-mail to bookings@paris35.com within the time limit specified by the establishment's cancellation policy as stated on your confirmation e-mail. Please check your confirmation e-mail, which lists the applicable cancellation policy for further information.
If you cancel your reservation by notifying us before 1200 hours (local time) within the specified cancellation period, you will receive a full refund of the deposit amount prepaid online, less a €15 fee. (Standard cancellation period for apartments is 7 days before arrival date).
(ii) You may also cancel a reservation using the Auto Cancellation facility. Simply click on the following link: My Reservation and enter your e-mail address. You will automatically receive an e-mail containing a URL link. Open the e-mail and click on the link to access your reservation details (note: all reservations you may have made via paris35.com will be listed, please ensure you select the correct reservation). Click the CANCEL button. You will subsequently receive an automatically generated e-mail with the details of the reservation confirming the cancellation. Please note, the cancellation policy of the establishment / Paris35.com is also applicable to this facility.
* Groups of more than 20 people must provide a minimum of 15 days’ notice to cancel their reservations
13. What happens if I do not show up at the establishment for my reservation?
If you simply do not show up at the establishment (no-show), you will be charged a full 1 Night Room & Tax for each room you have reserved, plus a €15 handling fee by EnGrande. There will be no refund of the amount prepaid online.
EnGrande blocks the calendar for the room or apartment reserved from the moment the reservation is made until the arrival date. If you make a late cancellation, or simply fail to show up, these room nights will go wasted, unsold. The room nights have been held for you, at your request. Now they will go unsold due to this no-show or late cancellation. The ¨amount already paid¨ (the amount pre-paid online) will not be refunded, and will be used to partially offset the loss incurred by EnGrande and the accommodation.
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